How do I restore a suspended account?

Pay the overdue invoice in your client area. If your service is not restored shortly afterward, open a support ticket. Accounts are terminated 7 days after the due date, so please act quickly.

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How can I pay?

You can pay with PayPal or a credit or debit card.

When will I be billed?

Invoices go out 14 days before your due date, and we send a reminder 7 days before it.

What happens if a payment is late?

Your service is suspended 2 days after the due date and terminated after 7 days, so please pay...

Can I upgrade later?

Yes, you can move up to a larger plan from your client area.

Why do I need to verify my domain, and what if the email doesn't arrive?

Domain rules require us to confirm that your contact details are correct. After you register a...