Shared and reseller hosting can be refunded within 30 days of purchase. VPS and dedicated servers cannot be refunded once activated, and email hosting can be refunded within 7 days.
Domain registrations, transfers and renewals are not refundable, and neither are add-ons such as SSL certificates and domain privacy, because they are provided by outside vendors.
Refunds go back to your original payment method. To request one, email billing@nextwavehost.com with your name, invoice number, the service and your reason. See our full Refund Policy for details.
