How fast are ticket responses?

We answer tickets during our support hours, Monday – Saturday, 7:00 am to 6:00 pm Eastern Time (USA). Most tickets sent during those hours get a reply within a few hours. Tickets sent after hours are answered the next business morning.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I get started?

Getting started is easy: 1. Register, transfer or change nameservers for your domain name. 2....

Do you offer phone support?

We accept phone calls during office hours. If we’re not available by phone, please open a support...